The earlier the better, although we may not be taking bookings any further ahead than 3 months from the current date. Sometimes some dates get booked up to 2 months in advance. Generally you should try to book our services at least 1 month before your date.

For any of our services, please provide parking space(s) for the artist(s) in the immediate vicinity of the venue entrance to avoid any additional long distance parking fees.

For our princess parties, we may ask you for a chair, small table and lots of empty space. For face painting, we need an adult-sized, dining height table (min 4ft long) and two chairs. Please note we are unable to face paint at picnic tables that have benches attached to it.

For balloon twisting we usually need a dining height table as well. If your event is outside, we require shade to cover the entire area the artist is working in. Please place us far away from any BBQs in use, or children playing ball games.

If your package includes character entertainment or other party entertainment, please don’t worry about audio as we will bring our own audio (and even mic, if necessary) with us!

We are a mobile entertainment service. We do not offer any venue services. You book a venue (or throw a party at your house) and we come to you!

Our arrival times depend on many factors, including what services you have booked, what type of a venue it is, which artist is attending and what their kit is like, etc. However, whatever the case may be you can expect us to arrive early enough to set up so that we will start sharply at the time you booked us for. For example, if you booked the artist to start at 12:00 and that artist requires 10 minutes set up time, they will arrive at 11:50 (or earlier) for a start at 12:00 sharp. Usually set up times are between 5 to 15 minutes.

For large events, we may arrive anywhere from 15-45 minutes early, depending on the circumstances of the event. We use this extra time to park our car, find our way to the workstation, set ourselves up and get ready. We determine the appropriate arrival time by the specifics of the event, venue, and the set up time required by the specific artist attending. Please rest assured we always allow ourselves enough time to arrive and prepare, and start the services at the agreed time. If you have a special requirement for us to arrive at a time of your choosing instead of ours, please note that we will charge you an extra fee for arriving earlier.

Pretty much any time works, including the exact start time of your event. Keep in mind face painting and balloon twisting are one child at a time -type of activities, so all of your guests do not need to have arrived when we begin the services. We can just start with the birthday child and siblings (or anyone who is around), and as we get through them more kids will have arrived.

If you have a magician or some other type of a show booked, please do keep in mind that unless your guests are ok missing a part of the show, a face painter would be sitting idle during the show. Time sitting idle is still chargeable time. Therefore, if you are booking a show and a face painter, please try not to overlap them. Always let us know if you have booked a show with another company.

Yes, we can, on a few conditions. First you should know that we require a non-refundable deposit to be paid to confirm a booking, and we do NOT refund deposits if you decide to cancel your party due to adverse weather conditions. So you should have a “Plan B” in place in case of bad weather.

We require parking close to the party site (if parking is limited, please ensure to reserve a space for your artist using your own car, that you will move when the artist arrives). We also require ample shade for all our artists and services, and are therefore unable to provide our services at an open sports field. Especially for our princess character services, please ensure that you choose a park site where the ground is dry and clean, as we cannot come anywhere where our delicate and elaborate costumes can get soiled or damaged.

Please note that some of our services may require adult sized table(s) and chair(s). In case you don’t have these, you can ask us if we are able to bring our own to your event for an added cost. Our face painters are unable to work at picnic tables that have benches attached to them.

Yes, we do. On our face painting and balloon twisting service pages, please see the “Large parties” tab for some popular multi-artist options for birthday parties. If you are planning a different type of an event, such as a community/corporate/daycare/etc. event, or don’t see an option suitable for your event, please contact us for a custom quote.

It depends on the total number of kids at your event. For parties of approximately 10 kids or less, 1 multi-tasking artist is sufficient. For events of 10-15 kids, 1 artist may be sufficient (and will work out cheaper) if you are able to give us more than 2 hours to get through everyone (2.5 hours required for up to 15 kids). For events of 16-30 kids, you will need to book 2 artists (1 face painter and 1 balloon artist) so that we can get through everyone within a reasonable time.

For events larger than 30 kids you may need more than 2 artists depending on the specifics of your event. Please contact us for more information if you are planning a large event.

Our face painters and balloon artists wear a colorful attire (NOT a character costume) that goes with any party theme. On request, we can also wear a formal attire to weddings and other special occasions

If you would like a princess costumed character to attend your party, please book one of the Princess Party Packages. Princess character services always come with an interactive show and many other activities besides the face painting or balloon twisting, which are not the focus of the entertainment in those packages.

Please note we don’t have services where we come to just face paint or make balloons in a fairytale character costume, as we reserve our elaborate and delicate costumes and wigs for use in interactive shows.

No, we do not wear clown make up and we do not offer any clown services either.

Both activities are popular. Just keep in mind minimum age for face and arm painting is 2yo. If there are a lot of babies and toddlers at your party you may want to book balloon twisting instead.

Remember that with balloon twisting there will inevitably be a few balloons that pop either when being made or when the child is playing with it. If the sound of popping balloons bothers you or anyone present at the party, consider booking face painting instead.

Another important consideration is whether you booked a bouncy castle, as some bouncy castle vendors unfortunately prohibit face painting (for no valid reason, as our face paints rarely smear, and even if they do, they come right off with a wet wipe!) In this case, balloon twisting is a better choice, since unfortunately we can’t change the policies of other vendors.

If you just can’t decide, ask the birthday child what they prefer (if they are old enough to voice an opinion!), or book both – we have package options with both services included!

Please rest assured that your face painter and/or your balloon artist will continue working for the full duration that you have hired them for. For face painting that might mean painting some arms in addition to faces. For balloon twisting that might mean fixing popped balloons and/or replacing them. Extra time is ALWAYS a good thing!

Yes, most of our artists have menus with colored pictures. Please note, menus and designs offered vary artist by artist. We are unable to send our menus via email to you prior to your event due to intellectual property and copyright reasons. However, if you are looking for a specific design please feel free to ask us if it can be included.

Not necessarily. For relatively small parties and events we can assign kids numbers and call out the next number when a child is finished, so that they can play or eat while waiting for their turn. However, this is not possible if your party venue is very large or if you have loud music or bouncy castles turned on. Also, a lot of the time we find that the children will prefer to wait and watch while the face painter/balloon twister works their magic!

If you are booking a large sized public, community or corporate event, then yes there will be a line up. Please note that our artists are unable to manage the lineup actively and therefore it is highly preferred that event organizers provide a volunteer to help manage and close the line at busy events.

We do have a lot of themes and popular designs available. However, it does depend on what your theme is. Please contact us to discuss details. Some themes could be time consuming to recreate on the skin or in balloons, and therefore you may need to book us for a longer time.

No, unfortunately the balloon twisting we provide is a line up activity where kids come one at a time. We do not have a balloon show that would engage the kids as a group (although, kids still enjoy watching us while we work!)

We make a wide variety of designs including all the popular balloon animals, swords, bows and arrows, wands, hats and more. We also make many unique designs like unicorns, dinosaurs, ducks, penguins and bunnies. Check out our Instagram and Facebook pages for some of our latest creations (look for @believepartyentertainment) Please note that we always adjust the detail of the designs offered to the amount of time we have available. If you are looking for detailed and impressive designs, then please book extra time to allow for that.

Anyone can have a balloon animal, however, please monitor your child closely if they are under 3 years old due to choking hazards. Please do not ever let a baby or a toddler chew on a balloon since ingesting a deflated balloon can be extremely dangerous.

No, sorry, we only make air-filled balloon animals. We do not make or deliver helium filled balloons, and we do not rent helium tanks.

For the safety of the children, please ensure there is an adult present to supervise the activities at ALL TIMES. Please do not assign us in an isolated room away from the adults as this will void our insurance. You will have the best experience with our character services when all members of the families are present during the character show. The character show is for the entire family to enjoy, including the adults.

No, unfortunately we do not offer magic (except as part of the Charming and Royal princess packages, and only to a very small/limited extent. We do NOT have a full magic show, we only have the character shows where we incorporate it amongst other activities we do.) Please feel free to ask us for recommendations for local magicians if you’d like to add one to your booking.

No, unfortunately we do not have a clown character. When you book us only for face painting and/or balloon twisting, we do wear a colorful and eye-catching attire but we do not apply clown make up on our faces and we do not have a clown show.

No, we only offer party entertainment services. Please feel free to ask us for recommendations for some great local balloon and party decor vendors.