Our arrival times depend on many factors, including what services you have booked, what type of a venue it is, which artist is attending and what their kit is like, etc. However, whatever the case may be you can expect us to arrive early enough to set up so that we will start sharply at the time you booked us for. For example, if you booked the artist to start at 12:00 and that artist requires 10 minutes set up time, they will arrive at 11:50 (or earlier) for a start at 12:00 sharp. Usually set up times are between 5 to 15 minutes.
For large events, we may arrive anywhere from 15-45 minutes early, depending on the circumstances of the event. We use this extra time to park our car, find our way to the workstation, set ourselves up and get ready. We determine the appropriate arrival time by the specifics of the event, venue, and the set up time required by the specific artist attending. Please rest assured we always allow ourselves enough time to arrive and prepare, and start the services at the agreed time. If you have a special requirement for us to arrive at a time of your choosing instead of ours, please note that we will charge you an extra fee for arriving earlier.